Accessibility
Many of the people who need a blood draw at home are exactly the people a hard-to-use website fails: older, unwell, or using assistive technology. We aim to meet WCAG 2.1 level AA across the site. This page says where we are, honestly, and how to tell us when we fall short.
Done, and tested on every release
- Color contrast — every text color on the palette meets the 4.5:1 minimum, including links, buttons and status colors; a test reads the stylesheet and fails the build if a token drops below it.
- Keyboard — a “Skip to main content” link is the first focusable element on every page; dialogs trap focus, restore it on close, and close with Escape; every control is reachable by Tab and has a visible focus ring.
- Screen readers — form errors are announced as they appear; decorative icons and avatar emoji are hidden from assistive technology; the ZIP fields ask for the numeric keypad on phones.
- Reduced motion — animations respect the operating system’s reduce-motion setting.
- Text — the site is readable at 200% zoom without horizontal scrolling; body text uses real headings and lists, not styled paragraphs.
In progress
- A full screen-reader pass of the provider dashboard (the part of the site only providers see) with NVDA and VoiceOver.
- An accessible name and keyboard alternative for the coverage map, which today is visual only; the list of providers below it carries the same information.
- Alternative text on provider photos and logos, which providers upload themselves; the profile name is announced instead when a description is missing.
- A Spanish version of this page.
Tell us what got in the way
Email [email protected] with the page, what you were trying to do, and the browser or assistive technology you use. We answer within two business days and we fix reported barriers ahead of other work. If you cannot use the request form for any reason, write to the same address and we will place the request for you. More ways to reach us are on the contact page.
Last reviewed: September 2026.